A few months ago, I caught a shopper stealing. He wasn’t putting stuff in his pockets or a bag like you would think most shoplifters would; oh, no, he was VERY clever! Here’s how it happened:
It’s about 9:45PM, I’m the last (and only) cashier, and this man comes to my line with a fully loaded buggy. He unloads the buggy & I start scanning items. He leaves to get something else. While he’s gone, I come to a bag of cashews (our store sells a lot of high end items in a bulk section, where you bag your stuff & write a code on the twist tie), punch in the number, and my screen shows: Flax Seed $6.99. Whoa! That ain’t right! I know the difference between flax seed and cashews, LOL! I set that bag aside, and punch in the code for some pumpkin seeds; my screen shows: Oats $4.99. I call over the manager, we look up the correct codes and charge the correct prices: cashews: $17.48, pumpkin seeds: $12.58. At this point, the man returns, and my manager informed him that he had written down the wrong codes, but that we had corrected them for him. Surprisingly, he didn’t argue, just said: “Thanks, I’m tired.”
I finish his order and he leaves, but something is bothering me. I scanned a deli bag containing proscuitto at $13.84. In thinking back, I realize that he had close to two pounds of proscuitto in that bag. Our proscuitto ranges in price from $14 to $18 per pound. SHIT!!! He got me! I am pissed at this point, and I ask the manager if I can check out something in the deli. I go and ask the deli person if he remembered cutting some proscuitto for a man, and he says yes, he cut two pounds for the man and put them into 2 bags. This very clever man just put one pound of proscuitto into the other bag, and ditched the empty bag and paid for one pound!!!! The deli guy also told me that they guy was hanging around the bulk items for a while, looking suspicious. I told him what had happened with that, and said he should call a manager if he ever sees this guy again.
He paid with all store gift cards, which told us that he does this a lot, and then returns the “stolen” items for store credit. I hate when that happens. The upside is that until last week, I have not seen him again. Last week, he was getting a movie from Red Box. I had to pass by him. I greeeted him and said: “No proscuitto today?” He turned bright red and left. Made my day.
The best part was when the store manager informed me that our employer pays a bounty if you catch someone stealing. So, even though I missed the damn proscuitto, I still got $50. How cool is that?